Who are identified as internal stakeholders?

Internal stakeholders are individuals or groups that are directly involved in the operations of an organization and have a vested interest in its success. Employees are a prime example of internal stakeholders because they are integral to the daily functioning of the healthcare organization. They contribute their skills, knowledge, and labor towards achieving the organization’s goals and objectives.

Employees are directly impacted by decisions made within the organization, such as changes in policy, management strategies, or resource allocation, which can affect their work environment, job security, and satisfaction. Their involvement in organizational processes and decision-making can directly influence productivity, patient care, and overall organizational performance.

In contrast, local communities, customers, and suppliers are considered external stakeholders. They may influence the organization or be affected by it, but they do not have a direct role in its internal operations. Understanding the role of internal stakeholders, particularly employees, is crucial for effective healthcare management and strategy development.